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Terms of service

Who I am

These terms apply when you use WAS Digital's services. WAS Digital is run by Steve Periton, a sole trader based in Shrewsbury, Shropshire. You can contact me on 07391 035381 or through the contact form on this website.

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Last updated: October 2026

The service

Who these services are for: my services are for businesses based in Shrewsbury and across Shropshire. By booking a service you confirm you are acting for a business.

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What I provide: Google Business Profile set-up is a fixed fee of £99. Web design, domains and hosting, SEO and digital marketing plans are quoted separately, and I'll confirm the price and what's included in writing before any work starts.

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Your Google Business Profile belongs to you: it is created in, or claimed into, your own Google account, and you are its owner. I'm added as a manager so I can do the work, and you can remove me at any time. I will never ask for your Google password.

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What I can and can't promise: Google decides whether a profile is verified, where it appears in search results and whether its AI features mention a business. I'll set your profile up carefully and in line with Google's guidelines, but I can't guarantee verification, a ranking position, a number of calls or an appearance in AI answers. Google can change its rules and features at any time.

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Eligibility: Google doesn't allow profiles for some businesses, such as holiday lets, online-only businesses and businesses using a virtual office address. I'll check this with you before taking payment, and if your business isn't eligible I won't take the job.

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What I need from you: accurate information about your business, photos and logos you own or have permission to use, and reasonably prompt replies to my questions. Google's verification has to be completed by you as the owner, usually by recording a short video on your phone. You are responsible for the accuracy of the information you give me.

Payment, refunds and liability

Prices and payment: the £99 set-up price is fixed. An in-person meeting is an optional extra, and I'll agree the cost with you before we meet. Payment is due as set out on your invoice.

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Refunds: if you're not happy with your Google Business Profile set-up, tell me and I'll refund the £99 in full.

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Your content: you keep ownership of the logos, photos and text you give me, and you allow me to use them for the work you've asked me to do. Descriptions and other text I write for you are yours to use once the work is paid for.

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Third-party services: Google, Wix, domain registrars and other providers have their own terms, which apply to your use of their services. Where possible, domains and accounts are registered in your name.

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Liability: I'm not responsible for decisions Google or other providers make, such as rejecting verification, suspending a profile or changing features, or for loss of profits or other indirect losses. My total liability for any service is limited to the amount you paid for it. Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.

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Privacy: how I handle personal information is explained in my privacy notice.

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Changes and governing law: I may update these terms from time to time, and the version on this page applies to new work. These terms are governed by the law of England and Wales.

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